Privacy Policy

Fan Reports (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website and services.

1. Information we collect

We collect information you provide directly and automatically when you use Fan Reports.

• Account information: email address, display name, and avatar when you create an account.
• Content you submit: questions, comments, votes, timeline entries, saved stories, and other materials you post.
• Billing information: payment details and subscription status are handled by our payment processor; we do not store full payment card numbers.
• Usage data: pages visited, features used, device type, browser, and approximate location derived from your IP address.
• Cookies and similar technologies: we use cookies to keep you signed in, remember preferences, and understand how the site is used.

2. How we use your information

We use the information we collect to:

• Provide, maintain, and improve Fan Reports.
• Authenticate you and keep your account secure.
• Process payments and manage subscriptions.
• Send service-related emails such as digests, billing notices, and account updates.
• Enforce our terms and moderate content that violates our policies.
• Understand usage trends and fix issues.

3. How we share information

We do not sell your personal information. We share information only with service providers who help us operate Fan Reports, such as hosting, payment processing, email delivery, and analytics providers. These providers are contractually required to use your information only for the services they provide to us.

We may also disclose information if required by law, to protect our rights or the safety of our users, or in connection with a business transfer.

4. Data retention

We keep your account information and content for as long as your account is active or as needed to provide services. If you delete your account, we will remove or anonymize your personal information within a reasonable time, except where we are required to keep it for legal or operational purposes.

5. Your choices

• Account: update your profile, email preferences, and security settings in your account settings.
• Marketing: service emails are necessary for account operation; you may opt out of non-essential communications where offered.
• Cookies: most browsers let you refuse or delete cookies. Disabling cookies may affect site functionality.
• Account deletion: contact us to request deletion of your account and personal data.

6. Security

We use industry-standard measures to protect your information, including encryption in transit, access controls, and regular security reviews. No online service can guarantee absolute security, so we encourage you to use a strong password and keep it confidential.

7. Children’s privacy

Fan Reports is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.

8. International visitors

Fan Reports is operated from the United States. If you access the service from outside the United States, you understand that your information may be transferred to and processed in the United States or other countries where our service providers operate.

9. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of the page. Continued use of Fan Reports after changes means you accept the updated policy.

10. Contact us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at privacy@fanreports.app.